Welcome to Al-Muhareb Tours LLC. These Terms & Conditions govern your access to our website and the booking of tours, activities, and travel-related services. By using our website or confirming a booking, you agree to be legally bound by these Terms & Conditions, along with our Privacy Policy and Refund & Cancellation Policy.
Legal Status & Regulatory Compliance
Al-Muhareb Tours LLC operates in accordance with the tourism regulations and guidelines issued by the Department of Economy and Tourism (DET), UAE, and other relevant UAE authorities. We act as a booking agent and facilitator for tours and activities provided by licensed third-party operator.
Bookings & Confirmation
All bookings are subject to availability and confirmation. A booking is considered confirmed only after payment is received and a confirmation voucher is issued via email or WhatsApp. Guests are responsible for verifying all booking details upon receipt.
Prices & Payments
All prices are quoted in AED unless stated otherwise and are subject to change without prior notice. Prices include only the services clearly mentioned in the tour description. Any additional expenses, meals, transfers, or personal costs are excluded unless specified.
Tour Timings & Pick-Up
Tour timings and pick-up schedules are approximate and may vary due to traffic conditions, weather, or operational constraints. Guests must be present at the confirmed pick-up location at least 10 minutes before the scheduled time.
Identification & Entry Requirements
Guests must carry valid identification (Passport or Emirates ID) as required by UAE law and attraction authorities. Entry to certain attractions is subject to government regulations, venue policies, and security checks.
Health, Safety & Participation
Participation in adventure or outdoor activities is entirely at the guest’s own risk. Guests must comply with all safety instructions, age restrictions, and health requirements imposed by service providers. Al-Muhareb Tours LLC shall not be liable for injuries resulting from non-compliance.
Changes, Cancellations & Force Majeure
We reserve the right to modify, reschedule, or cancel tours due to circumstances beyond our control, including weather conditions, government restrictions, technical issues, or force majeure events.
Liability Disclaimer
Al-Muhareb Tours LLC shall not be responsible for any loss, injury, delay, or damage caused by third-party service providers or external circumstances. Our liability, if any, is limited strictly to the amount paid for the booked service.
Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates, and any disputes shall fall under the exclusive jurisdiction of UAE courts.
Acceptance of Terms
By accessing our website or making a booking, you confirm that you have read, understood, and accepted these Terms & Conditions.